Restaurant Reservation Systems · reliability comparison
Tripleseat vs Waitwhile: which is more reliable? (2026)
Waitwhile is more reliable than Tripleseat, scoring 100.0 vs 33.1 out of 100. Over the last 90 days Tripleseat reported 10 incidents and Waitwhile reported 0, with effective uptime of 95.77% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Tripleseat | Waitwhile |
|---|---|---|
| Reliability score | 33.1 | 100.0 |
| Rank (restaurant reservation systems) | #7 | — |
| Uptime (90 days) | 95.77% | 100% |
| Incidents (90 days) | 10 | 0 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 1d 3h | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Tripleseat and Waitwhile differ
- Waitwhile reported no incidents in the last 90 days, while Tripleseat reported 10.
- Tripleseat had 4 partial or major outages, compared with 0 for Waitwhile.
- Tripleseat's longest outage on record lasted 3d (Jul 29, 2026); Waitwhile's lasted 3d (Apr 26, 2026).
90-day uptime
Tripleseat
Waitwhile
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Tripleseat incidents
- Major outageOct 27, 2026 · resolved in 23h 36m
- Major outageOct 22, 2026 · resolved in 1d 3h
New incident: "Intermittent SMS 2-Factor Authentication Delays"official update ↗
- Major outageOct 10, 2026 · resolved in 2h 16m
- Major outageSep 30, 2026 · resolved in 1h 49m
New incident: "Signature/Countersignature Fields Unavailable on Event/Booking Documents"official update ↗
- Degraded performanceSep 30, 2026 · resolved in 1h 49m
New incident: "Document PDFs not generating/exporting and visual formatting Issues"
- Degraded performanceSep 24, 2026 · resolved in 11d 2h
Recent Waitwhile incidents
No incidents reported by Waitwhile in the last 90 days.
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
See the full most reliable restaurant reservation systems ranking →