Monthly outage report

July 2022 business software outage report

In July 2022, the vendors we track reported 75 incidents, including 23 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms2212 of 13Ecwid (2)
Retail POS0016 of 16—
Shipping & Fulfillment Software0015 of 15—

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software4210 of 12FreshBooks (3)
Business Banking0015 of 15—
Expense Management Software1014 of 15Airbase (1)
KYC & Identity Verification0016 of 16—
Payment Processors0015 of 15—
Payroll & HR Software0016 of 16—
Subscription Billing Platforms0016 of 16—

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms2017 of 19Cuboh (1)
Restaurant POS0017 of 17—
Restaurant Reservation Systems1114 of 15TableCheck (1)
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software3113 of 16Glofox (1)
Salon & Spa Booking Software1114 of 15DaySmart Salon (1)
Therapy Practice Management Software1115 of 16Cliniko (1)
Veterinary Practice Management Software6211 of 13Otto (5)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management2016 of 18Kickserv (1)
Property Management Software4114 of 16Buildium (2)

Back office & professional services

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms0012 of 12—
Affiliate & Partner Management Platforms1015 of 16LeadDyno (1)
Affiliate Networks0013 of 13—
CRM Software4112 of 15Insightly (2)
Email Marketing Platforms0015 of 15—
Help Desk Software11112 of 15Freshdesk (9)
Marketing Automation & CDPs0015 of 15—
Push Notification Services1112 of 13Courier (1)
Referral & Loyalty Programs0015 of 15—
Social Media Management Tools0016 of 16—
Web & Product Analytics3314 of 15Plausible Analytics (3)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers1012 of 13Frontegg (1)
CDN & DNS Providers1015 of 16deSEC (1)
Cloud Providers0014 of 14—
Code Hosting & CI/CD1014 of 15SourceHut (1)
LLM API Providers0016 of 16—
Managed Database Services4014 of 15Nhost (4)
Monitoring & Observability2115 of 16Datadog (2)
SMS & Voice APIs0015 of 15—
Transactional Email APIs1013 of 14Elastic Email (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement0012 of 12—
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms0014 of 14—
Online Course Platforms1014 of 15Mighty Networks (1)

Longest outages in July 2022