Monthly outage report

August 2022 business software outage report

In August 2022, the vendors we track reported 112 incidents, including 39 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms2012 of 13Ecwid (2)
Retail POS0016 of 16—
Shipping & Fulfillment Software1014 of 15Ordoro (1)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software3110 of 12FreshBooks (2)
Business Banking0015 of 15—
Expense Management Software1114 of 15Airbase (1)
KYC & Identity Verification2014 of 16ComplyCube (1)
Payment Processors0015 of 15—
Payroll & HR Software0016 of 16—
Subscription Billing Platforms1015 of 16ChargeOver (1)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms4016 of 19Flipdish (2)
Restaurant POS0017 of 17—
Restaurant Reservation Systems0015 of 15—
Vacation Rental Software1015 of 16Rentals United (1)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software7312 of 16Glofox (2)
Salon & Spa Booking Software4314 of 15DaySmart Salon (4)
Therapy Practice Management Software0016 of 16—
Veterinary Practice Management Software5211 of 13PetDesk (3)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management3115 of 18FieldEdge (1)
Property Management Software1015 of 16Entrata (1)

Back office & professional services

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms1011 of 12AdRoll (1)
Affiliate & Partner Management Platforms0016 of 16—
Affiliate Networks0013 of 13—
CRM Software7111 of 15Insightly (3)
Email Marketing Platforms0015 of 15—
Help Desk Software14512 of 15Freshdesk (10)
Marketing Automation & CDPs2014 of 15CleverTap (2)
Push Notification Services0013 of 13—
Referral & Loyalty Programs2014 of 15Stamped (2)
Social Media Management Tools0016 of 16—
Web & Product Analytics3114 of 15Lucky Orange (3)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers1012 of 13Frontegg (1)
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD0015 of 15—
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability3115 of 16Datadog (3)
SMS & Voice APIs0015 of 15—
Transactional Email APIs3112 of 14MailerSend (2)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement2011 of 12CleverTap (2)
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms8212 of 14Bizzabo (6)
Online Course Platforms1014 of 15Mighty Networks (1)

Longest outages in August 2022