Outage report · Major outage

1Password outage on Jul 2, 2026

Device Trust Outage

SeverityMajor outage

StartedJul 2, 2026, 19:44UTC

ResolvedJul 2, 2026, 20:30UTC

Duration47m

What happened

1Password reported a major outage starting Jul 2, 2026, 19:44 UTC, affecting Device Trust Authentication Service, Device Trust Authentication Service, Device Trust Checks Server, Device Trust Checks Server, Device Trust Portal, Device Trust Portal, Device Trust API, Device Trust API. It was marked resolved at Jul 2, 2026, 20:30 UTC.

The incident lasted 47m from first report to resolution.
1Password had reported 7 other partial or major outages in the 90 days before it.
9 other vendors we track reported a significant incident within 12 hours of it.

Latest update from 1Password

# Incident Postmortem - Device Trust Authentication Outage **Date of Incident:** 2026-07-02 **Time of Incident \(UTC\):** 19:28 - 20:28 **Service\(s\) Affected:** This incident affected: USA/Global \(Device Trust Authentication Service, Device Trust Checks Server, Device Trust Portal, Device Trust API\) and Europe \(Device Trust Authentication Service, Device Trust Checks Server, Device Trust Portal, Device Trust API\). **Impact Duration:** 1 Hour ## Summary On July 2, 2026, 1Password Device Trust experienced an outage lasting approximately one hour, beginning at 19:28 UTC. During this window, all Device Trust services were unavailable and users were unable to authenticate. We have identified the root cause: an internal configuration change to our cloud load balancing infrastructure was applied more broadly than intended which temporarily made a required endpoint unreachable. This was not a security incident and did not involve any third party. The configuration has been corre

Read 1Password's official incident report ↗