Outage report · Major outage

1Password outage on Apr 27, 2026

SeverityMajor outage

StartedApr 27, 2026, 14:54UTC

ResolvedApr 28, 2026, 18:00UTC

Duration1d 3h

What happened

1Password reported a major outage starting Apr 27, 2026, 14:54 UTC, affecting 1Password.com website, Sign in, Sign up, Syncing items between your devices, Saving password and other items, Access to passwords and other items, Billing, Admin console and 9 more. It was marked resolved at Apr 28, 2026, 18:00 UTC.

The incident lasted 1d 3h from first report to resolution.
1Password had reported 3 other partial or major outages in the 90 days before it.
4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from 1Password

# Incident Postmortem - Login and Sync Issues **Date of Incident:** 2026-04-27 **Time of Incident \(UTC\):** 14:15 - 15:41 **Service\(s\) Affected:** All web APIs **Impact Duration:** Approximately 86 minutes ## Summary On April 27, 2026, [1Password.com](http://1password.com/) experienced a period of elevated error and full service unavailability in our USA/Global region. A defect deployed in application scaling logic caused a cascading failure during peak usage. This resulted in a period of service unavailability for customers in the USA/Global region. This was not a security incident, and there was no loss of data. ## Impact on Customers * **Sign-in and account access:** Customers in the USA/Global region experienced errors or were unable to sign in or access their 1Password accounts between approximately 14:15 and 15:41 UTC on April 27, 2026. * **All 1Password clients:** The disruption applied to all client types, including the web app, CLI, browser extensions, and deskt

Read 1Password's official incident report ↗