Outage report · Partial outage
MongoDB Atlas outage on Apr 27, 2026
Increase in Billing for Backup Usage
What happened
MongoDB Atlas reported a partial outage starting Apr 27, 2026, 17:16 UTC, affecting MongoDB Cloud. It was marked resolved at Apr 27, 2026, 20:50 UTC.
- The incident lasted 3h 33m from first report to resolution.
- MongoDB Atlas had reported 8 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from MongoDB Atlas
We have resolved the issue that caused the overage and usages should be reflected correctly by April 28th. If you still see incorrect usages after this date, please reach out to us.
What our independent monitoring saw
Our independent monitoring of MongoDB Atlas started after this incident, so this report is based on MongoDB Atlas's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
MongoDB Atlas's overall reliability
MongoDB Atlas has a reliability score of 49.4/100, with 97.89% effective uptime and 11 incidents over the last 90 days.
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