Outage report · Partial outage

1Password outage on Sep 26, 2025

Degraded performance when accessing 1Password

SeverityPartial outage

StartedSep 26, 2025, 16:51UTC

ResolvedSep 26, 2025, 20:24UTC

Duration3h 33m

What happened

1Password reported a partial outage starting Sep 26, 2025, 16:51 UTC, affecting Sign in, Sign up, Syncing items between your devices, Billing, Admin console, SSO (Single Sign On), Multi-factor Authentication (MFA), Command Line Interface (CLI) and 1 more. It was marked resolved at Sep 26, 2025, 20:24 UTC.

The incident lasted 3h 33m from first report to resolution.
1Password had reported 4 other partial or major outages in the 90 days before it.
4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from 1Password

# Incident Postmortem - Degraded performance when accessing 1Password **Date of Incident:** 2025-09-26 **Time of Incident:** 4:20pm UTC - 5:39pm UTC **Service\(s\) Affected:** SSO, Web Sign In, Sign Up, Web Interface, CLI **Impact Duration:** ~60 minutes ## Summary On September 26, 2025 at 4:20 UTC 1Password’s web interface and APIs experienced degraded performance for all customers in the US region. This was not a result of a security incident and customer data was not affected. ## Impact on Customers During the duration of the incident: * **Web interface, Administration:** Customers experienced delays when accessing the 1Password web interface. * **Single Sign-on \(SSO\), Multi-factor Authentication \(MFA\):** Users with SSO or MFA enabled experienced delays, and in some cases failures to login. * **Command Line Interface \(CLI\):** CLI users faced increased latency and timeouts when attempting to access our web APIs. * **Browser Extension:** Users requiring web interfac

Read 1Password's official incident report ↗