Outage report · Major outage

SpotOn outage on Sep 26, 2025

Online Payments Service Disruption

SeverityMajor outage
StartedSep 26, 2025, 21:52UTC
ResolvedSep 26, 2025, 23:20UTC
Duration1h 29m

What happened

SpotOn reported a major outage starting Sep 26, 2025, 21:52 UTC, affecting Online Payment Acceptance (TSYS), Reserve, SpotOn Online Ordering, Online Payment Acceptance (Worldpay), Virtual Terminal. It was marked resolved at Sep 26, 2025, 23:20 UTC.

  • The incident lasted 1h 29m from first report to resolution.
  • SpotOn had reported 2 other partial or major outages in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SpotOn

The issue impacting online payments has been resolved, and normal operations have resumed.

Read SpotOn's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SpotOn started after this incident, so this report is based on SpotOn's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

SpotOn's overall reliability

99.2/100

SpotOn has a reliability score of 99.2/100, with 100% effective uptime and 2 incidents over the last 90 days.

Visit SpotOn ↗

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