Outage report · Major outage

Auth0 outage on Sep 3, 2026

Support Center is Unavailable

SeverityMajor outage

StartedSep 3, 2026, 17:52UTC

ResolvedAug 6, 2027, 17:59UTC

Duration337d

What happened

Auth0 reported a major outage starting Sep 3, 2026, 17:52 UTC. It was marked resolved at Aug 6, 2027, 17:59 UTC.

The incident lasted 337d from first report to resolution.
Auth0 had reported 1 other partial or major outage in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Auth0

Sep 3, 17:47 UTC Postmortem - A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-08-06\_-\_Increased\_Error\_Rates\_on\_Support\_Portal\_SSO\_Login.pdf](https://cdn.auth0.com/blog/2026-08-06_-_Increased_Error_Rates_on_Support_Portal_SSO_Login.pdf) Aug 6, 17:59 UTC Resolved - Access to support.auth0.com has been restored. A root cause analysis (RCA) will be posted here within 21 business days. We sincerely apologize for the impact this had on you and your users. Aug 6, 17:44 UTC Identified - We're continuing to carry out our mitigation strategy to restore access to support.auth0.com. We apologize for the inconvenience. Core Authentication is not impacted. We'll continue to provide updates with changes in status. Aug 6, 16:52 UTC Investigating - We are continuing to investigate this issue. Aug 6, 16:51 UTC Investigating - We are currently experiencing an issue that impacts access to support.auth0.com. Our team is actively wor

Read Auth0's official incident report ↗