Outage report · Partial outage

Twilio Segment outage on Sep 3, 2026

Issue with Engage UI

SeverityPartial outage
StartedSep 3, 2026, 18:30UTC
ResolvedSep 3, 2026, 22:41UTC
Duration4h 11m

What happened

Twilio Segment reported a partial outage starting Sep 3, 2026, 18:30 UTC, affecting Web Interface (US), Engage (US). It was marked resolved at Sep 3, 2026, 22:41 UTC.

  • The incident lasted 4h 11m from first report to resolution.
  • Twilio Segment had reported 4 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Twilio Segment

This incident has been resolved.

Read Twilio Segment's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Twilio Segment started after this incident, so this report is based on Twilio Segment's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Twilio Segment's overall reliability

60.5/100

Twilio Segment has a reliability score of 60.5/100, with 99.35% effective uptime and 10 incidents over the last 90 days.

Visit Twilio Segment ↗

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