Live status & reliability report
Twilio Segment status, outages & reliability
Twilio Segment is a customer data platform owned by Twilio that collects website, app and server events and routes them to analytics, marketing and warehouse tools.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Twilio Segment had 99.35% effective uptime across 10 status page incidents (3 partial or major outages), resolving them in 8h 15m on average.
Is Twilio Segment down right now?
No, Twilio Segment is up and running.
- Twilio Segment's status page reports all systems operational. Checked .
- All 3 Twilio Segment pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Twilio Segment's reliability
- Over the past 12 months, Twilio Segment published 40 incidents on its status page, 10 of them partial or major outages.
- Its longest outage on record in that time was “Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage” on Dec 16, 2025, which lasted 10h 18m.
- The part of Twilio Segment most often affected was Streaming Destinations (US) (16 of 40 incidents).
- Twilio Segment reported 10 incidents in the last 90 days, up from 7 in the 90 days before.
- Incidents most often began on a Thursday (10 of 40, UTC).
- Twilio Segment's 90-day uptime of 99.35% is below the average for marketing automation platforms (99.73%).
- It resolves incidents more slowly than the typical marketing automation platform: 8h 15m on average, against a median of 2h 52m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Twilio Segment's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Twilio Segment incident history (last 90 days)
- Degraded performanceOct 26, 2026 · resolved in 16h 20m
Affected: Streaming Destinations (US), Reverse ETL (EU), Streaming Destinations (EU), Reverse ETL (US)
- Degraded performanceOct 2, 2026 · resolved in 1h 16m
Audience & Journey data delivery delay in EU region
Affected: Engage (EU), Linked Audiences (EU), Journeys (EU)
- Degraded performanceOct 1, 2026 · resolved in 8h 33m
Braze Web Event Delivery is experience event delivery issue
Affected: Streaming Destinations (US), Streaming Destinations (EU)
- Degraded performanceSep 16, 2026 · resolved in 2h 10m
Actions S3 is currently experience formatting issues with the delivered events
Affected: Streaming Destinations (US), Engage (US), Streaming Destinations (EU), Engage (EU), Profiles Sync, Journeys (US) +1 more
- Partial outageSep 10, 2026 · resolved in 1h 11m
SSO Login Issues with the Segment App
Affected: Web Interface (US)
- Partial outageSep 3, 2026 · resolved in 4h 11m
Issue with Engage UIofficial update ↗
Affected: Web Interface (US), Engage (US)
- Degraded performanceSep 3, 2026 · resolved in 21h 38m
Segment App UI Issue with Profile Traits with no recent activity
Affected: Web Interface (US), Web Interface (EU)
- Partial outageAug 18, 2026 · resolved in 4h 13m
Intermittent Segment application login errorsofficial update ↗
Affected: Web Interface (US), Web Interface (EU)
- Degraded performanceAug 6, 2026 · resolved in 14h 44m
Google ads destination intermittent delivery failure
Affected: Streaming Destinations (US), Streaming Destinations (EU)
- InformationalAug 6, 2026 · resolved in 12h 5m
Source: Twilio Segment status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Twilio Segment pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| App login | Up | 100% | 565 ms |
| Homepage | Up | 100% | 838 ms |
| Tracking API host | Up | 100% | 520 ms |
How Twilio Segment compares
99.35% vs 100% uptime
Twilio Segment vs Customer.io99.35% vs 99.99% uptime
Twilio Segment vs Iterable99.35% vs 99.96% uptime
Twilio Segment vs RudderStack99.35% vs 99.94% uptime
Twilio Segment vs Hightouch99.35% vs 99.92% uptime
Twilio Segment vs Optimove99.35% vs 99.88% uptime
Twilio Segment status FAQ
Is Twilio Segment down right now?
No, Twilio Segment is up and running. Twilio Segment's status page currently reports all systems operational, and all 3 of the Twilio Segment pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Twilio Segment?
Twilio Segment has a reliability score of 60.5 out of 100, ranking #12 of 12 marketing automation platforms. Over the last 90 days it had 99.35% effective uptime.
How often does Twilio Segment have outages?
Twilio Segment published 10 incidents on its status page in the last 90 days (3 partial or major outages) and 40 in the past 12 months.
How long do Twilio Segment outages last?
Twilio Segment resolves incidents in 8h 15m on average. Its longest outage in the past year lasted 10h 18m, on Dec 16, 2025.
Does Twilio Segment have a status page?
Yes. Twilio Segment's official status page is status.segment.com. We read it every five minutes and keep its full incident history.