Outage report · Partial outage
CleverTap outage on May 14, 2025
Outage on EU region
What happened
CleverTap reported a partial outage starting May 14, 2025, 11:17 UTC, affecting API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports. It was marked resolved at May 14, 2025, 14:55 UTC.
- The incident lasted 3h 38m from first report to resolution.
- It was the 3rd longest of 3 significant outages CleverTap reported in the 12 months up to it.
- CleverTap had reported no other partial or major outages in the 90 days before it.
- 6 other vendors we track reported a significant incident within 12 hours of it.
Latest update from CleverTap
The incident has been resolved and all the systems are back to normal.
What our independent monitoring saw
Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
CleverTap's overall reliability
CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
Visit CleverTap ↗Full CleverTap reliability report and live status → · Most reliable CleverTap alternatives →
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