Pendo outage on May 14, 2025

What happened

Pendo reported a partial outage starting May 14, 2025, 14:11 UTC, affecting Other. It was marked resolved at May 14, 2025, 17:21 UTC.

• The incident lasted 3h 10m from first report to resolution.
• Pendo had reported 2 other partial or major outages in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Pendo

This incident has been fully resolved.

Read Pendo's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Pendo started after this incident, so this report is based on Pendo's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageCleverTapMay 14, 2025, 11:17 UTC

  Outage on EU region

• Partial outageVeeqoMay 14, 2025, 12:04 UTC

  Issue with sellers unable to print label due to print queue being stuck

• Partial outageEgnyteMay 14, 2025, 16:35 UTC

  Intermittent Web Interface issues in US-East Coast, US-West Coast and EU regions

• Major outageMailgunMay 14, 2025, 18:38 UTC

  Intermittent API Errors

• Partial outageTidioMay 14, 2025, 19:30 UTC

  Help Desk issues - difficulties in sending tickets

• Major outageDoorDash StorefrontMay 14, 2025, 21:08 UTC

  Drive Order Creation and Fulfillment - Issue Detected

Pendo's overall reliability

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