Dialpad outage on Jul 2, 2025

What happened

Dialpad reported a partial outage starting Jul 2, 2025, 15:39 UTC, affecting Contact Center. It was marked resolved at Jul 2, 2025, 17:56 UTC.

• The incident lasted 2h 17m from first report to resolution.
• Dialpad had reported 7 other partial or major outages in the 90 days before it.
• 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Dialpad

This incident has been resolved.

Read Dialpad's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Dialpad started after this incident, so this report is based on Dialpad's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageMeevoJul 2, 2025, 14:23 UTC

  MeevoPay: Possible Funding Delay

• Partial outageDevolutions CloudJul 2, 2025, 14:45 UTC

  Partial outage on Devolutions Hub

• Partial outageCockroachDB CloudJul 2, 2025, 17:42 UTC

  Cluster operations taking longer than expected

• Major outageDropbox SignJul 2, 2025, 18:47 UTC

  Sign is not working as expected.

• Partial outageRevel SystemsJul 2, 2025, 21:02 UTC

  Revel Chat Service Disruption

Dialpad's overall reliability

Full Dialpad reliability report and live status → · Most reliable Dialpad alternatives →