Outage report · Major outage
Dropbox Sign outage on Jul 2, 2025
Sign is not working as expected.
What happened
Dropbox Sign reported a major outage starting Jul 2, 2025, 18:47 UTC, affecting Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign, Salesforce, HubSpot, Finished document delivery, Fax sending through Dropbox Fax, Receive faxes and 1 more. It was marked resolved at Jul 2, 2025, 19:58 UTC.
- The incident lasted 1h 11m from first report to resolution.
- Dropbox Sign had reported no other partial or major outages in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Dropbox Sign
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Dropbox Sign started after this incident, so this report is based on Dropbox Sign's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Dropbox Sign's overall reliability
Dropbox Sign has a reliability score of 90.9/100, with 99.94% effective uptime and 2 incidents over the last 90 days.
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