Outage report · Major outage
Element outage on Sep 26, 2023
Service degradation for users of the Signal Bridge
SeverityMajor outage
StartedSep 26, 2023, 10:36UTC
ResolvedMar 6, 2024, 16:44UTC
Duration162d 6h
What happened
Element reported a major outage starting Sep 26, 2023, 10:36 UTC, affecting Signal. It was marked resolved at Mar 6, 2024, 16:44 UTC.
- The incident lasted 162d 6h from first report to resolution.
- It was the 2nd longest of 10 significant outages Element reported in the 12 months up to it.
- Element had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Element
The bridge should now be operational. If you are experiencing any issues, please feel free to contact us via the usual EMS support channels.
What our independent monitoring saw
Our independent monitoring of Element started after this incident, so this report is based on Element's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Element's overall reliability
100.0/100
Element has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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