Outage report · Partial outage

Lunchbox outage on Sep 26, 2023

In-Store QR Scanning Issue for iOS 17 (Lunchbox 1.0) - Incident - (Tuesday, 09/26/2023)

SeverityPartial outage
StartedSep 26, 2023, 14:54UTC
ResolvedSep 29, 2023, 15:40UTC
Duration3d

What happened

Lunchbox reported a partial outage starting Sep 26, 2023, 14:54 UTC, affecting Lunchbox 1.0 Apps. It was marked resolved at Sep 29, 2023, 15:40 UTC.

  • The incident lasted 3d from first report to resolution.
  • It was the longest significant outage Lunchbox reported in the 12 months up to it.
  • Lunchbox had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Lunchbox

Over the past few days, our iOS apps have been deployed across all our partners and are approved by Apple. The issue is now resolved. All patrons are advised to update to the recent version of the app to avoid any issues with QR code payment options.

Read Lunchbox's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Lunchbox started after this incident, so this report is based on Lunchbox's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Lunchbox's overall reliability

90.1/100

Lunchbox has a reliability score of 90.1/100, with 99.95% effective uptime and 6 incidents over the last 90 days.

Visit Lunchbox ↗

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