Outage report · Major outage

Freshsales outage on Aug 18, 2022

Major Downtime in US Region

SeverityMajor outage
StartedAug 18, 2022, 05:23UTC
ResolvedAug 18, 2022, 06:40UTC
Duration1h 18m

What happened

Freshsales reported a major outage starting Aug 18, 2022, 05:23 UTC. It was marked resolved at Aug 18, 2022, 06:40 UTC.

  • The incident lasted 1h 18m from first report to resolution.
  • Freshsales had reported no other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Freshsales

Team, currently we are facing some issues with our application servers. Customers may observe errors in using the application. Our Engineers are working on it and will keep our customers posted on the progress.

Read Freshsales's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Freshsales's overall reliability

78.3/100

Freshsales has a reliability score of 78.3/100, with 99.82% effective uptime and 7 incidents over the last 90 days.

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