Outage report · Major outage

Google Cloud outage on Aug 20, 2026

We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.

SeverityMajor outage
StartedAug 20, 2026, 15:40UTC
ResolvedAug 20, 2026, 19:20UTC
Duration3h 40m

What happened

Google Cloud reported a major outage starting Aug 20, 2026, 15:40 UTC, affecting AlloyDB for PostgreSQL, Apigee Edge Public Cloud, Apigee X, Artifact Registry, BigQuery Data Transfer Service, Cloud Build, Cloud Data Fusion, Cloud Filestore and 19 more. It was marked resolved at Aug 20, 2026, 19:20 UTC.

  • The incident lasted 3h 40m from first report to resolution.
  • Google Cloud had reported 3 other partial or major outages in the 90 days before it.
  • 11 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Google Cloud

# Incident Report ## Summary On Thursday, 20 August 2026, from 08:00 to 10:22 US/Pacific (15:00 to 17:22 UTC), multiple Google Cloud services in the us-west1 region experienced elevated latency, provisioning failures, increased error rates, and widespread service degradations for a total duration of 2 hours and 22 minutes. The incident impacted a wide range of core services — including Persistent Disk, Google Kubernetes Engine, Google Compute Engine, Cloud Run, Google Cloud Bigtable, Cloud Storage, and Identity and Access Management — across both control plane operations and data plane requests. We sincerely apologize for the disruption this incident caused to your business operations and critical workloads. We recognize the vital role Google Cloud plays in supporting your organization, and we deeply regret the impact on your business operations and critical workloads. Engineering and infrastructure teams are actively implementing measures to address the root causes and strengthen netw

Read Google Cloud's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Google Cloud started after this incident, so this report is based on Google Cloud's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Google Cloud's overall reliability

56.4/100

Google Cloud has a reliability score of 56.4/100, with 98.90% effective uptime and 4 incidents over the last 90 days.

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