Outage report · Partial outage
impact.com outage on Aug 20, 2026
Newsletters, CRM, and Workflows Emails Not Sending
What happened
impact.com reported a partial outage starting Aug 20, 2026, 13:54 UTC, affecting System Emails. It was marked resolved at Aug 20, 2026, 23:20 UTC.
- The incident lasted 9h 26m from first report to resolution.
- It was the longest significant outage impact.com reported in the 12 months up to it.
- impact.com had reported no other partial or major outages in the 90 days before it.
- 11 other vendors we track reported a significant incident within 12 hours of it.
Latest update from impact.com
The incident has been resolved. In order to improve performance a change was made to outreach analytics backend system which prevented emails from being sent out and logged. The change was reverted and the system was operational about 8 hours ago.
What our independent monitoring saw
Our independent monitoring of impact.com started after this incident, so this report is based on impact.com's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
impact.com's overall reliability
impact.com has a reliability score of 79.6/100, with 99.75% effective uptime and 2 incidents over the last 90 days.
Visit impact.com ↗Full impact.com reliability report and live status → · Most reliable impact.com alternatives →
Get impact.com outage alerts
We'll email you when impact.com reports a partial or major outage, and when it's fixed. Free, and you can stop any time.