Outage report · Partial outage
PandaDoc outage on Aug 20, 2026
Some users experience issues with creation and viewing of documents
What happened
PandaDoc reported a partial outage starting Aug 20, 2026, 17:03 UTC, affecting Creating and editing documents, Sending documents, Uploading documents. It was marked resolved at Aug 20, 2026, 21:42 UTC.
- The incident lasted 4h 39m from first report to resolution.
- It was the longest significant outage PandaDoc reported in the 12 months up to it.
- PandaDoc had reported 2 other partial or major outages in the 90 days before it.
- 10 other vendors we track reported a significant incident within 12 hours of it.
Latest update from PandaDoc
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).
What our independent monitoring saw
Our independent monitoring of PandaDoc started after this incident, so this report is based on PandaDoc's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
PandaDoc's overall reliability
PandaDoc has a reliability score of 89.0/100, with 99.88% effective uptime and 3 incidents over the last 90 days.
Visit PandaDoc ↗Full PandaDoc reliability report and live status → · Most reliable PandaDoc alternatives →
Get PandaDoc outage alerts
We'll email you when PandaDoc reports a partial or major outage, and when it's fixed. Free, and you can stop any time.