Outage report · Partial outage

Gorgias outage on Oct 7, 2026

Aircall V2 not creating tickets

SeverityPartial outage
StartedOct 7, 2026, 08:57UTC
ResolvedOct 8, 2026, 12:27UTC
Duration1d 3h

What happened

Gorgias reported a partial outage starting Oct 7, 2026, 08:57 UTC, affecting Aircall Aircall Apps. It was marked resolved at Oct 8, 2026, 12:27 UTC.

  • The incident lasted 1d 3h from first report to resolution.
  • It was the 2nd longest of 15 significant outages Gorgias reported in the 12 months up to it.
  • Gorgias had reported 14 other partial or major outages in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Gorgias

This incident has been resolved.

Read Gorgias's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Gorgias started after this incident, so this report is based on Gorgias's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Gorgias's overall reliability

43.0/100

Gorgias has a reliability score of 43.0/100, with 97.97% effective uptime and 19 incidents over the last 90 days.

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