Outage report · Partial outage

Gorgias outage on Nov 2, 2026

Degraded performance on some services

SeverityPartial outage
StartedNov 2, 2026, 21:56UTC
StatusOngoing
Duration1h 40m so far

What happened

Gorgias reported a partial outage starting Nov 2, 2026, 21:56 UTC. The incident is still open on the vendor's status page.

  • Gorgias had reported 14 other partial or major outages in the 90 days before it.
  • 9 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Gorgias

We have identified several degraded performance on some services. We are actively working to address this situation.

Read Gorgias's official incident report ↗

What our independent monitoring saw

Our checks of Gorgias's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Gorgias's overall reliability

26.8/100

Gorgias has a reliability score of 26.8/100, with 97.91% effective uptime and 21 incidents over the last 90 days.

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