Outage report · Partial outage
Gorgias outage on Nov 5, 2026
Delay in processing of instagram and facebook messages and other events
What happened
Gorgias reported a partial outage starting Nov 5, 2026, 15:21 UTC. The incident is still open on the vendor's status page.
- Gorgias had reported 15 other partial or major outages in the 90 days before it.
- 8 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Gorgias
A fix has been implemented and we are monitoring the results.
What our independent monitoring saw
Our checks of Gorgias's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Gorgias's overall reliability
Gorgias has a reliability score of 21.2/100, with 96.41% effective uptime and 23 incidents over the last 90 days.
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