Guestline outage on Nov 5, 2026

What happened

Guestline reported a partial outage starting Nov 5, 2026, 15:02 UTC, affecting GuestStay. The incident is still open on the vendor's status page.

• Guestline had reported 2 other partial or major outages in the 90 days before it.
• 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Guestline

Affected Service: Guestline GuestStay GuestStay is temporarily offline. The following applications are not available - Digital Registration, Guest Portal and kiosks. Our teams are working to bring the service back online. Recommended Action: Guest check-in will need to be carried out at the front desk until the service is restored. Once we have an update, we will keep you informed. We apologise for any inconvenience caused and thank you for your patience. Betroffener Dienst: Guestline GuestStay GuestStay ist vorübergehend nicht verfügbar. Die folgenden Anwendungen stehen nicht zur Verfügung: Digitale Anmeldung, Gästeportal und Kiosksysteme. Unsere Teams arbeiten daran, den Dienst wiederherzustellen. Empfohlene Maßnahme: Bis zur Wiederherstellung des Dienstes muss der Check-in der Gäste an der Rezeption erfolgen. Sobald wir Neuigkeiten haben, werden wir Sie auf dem Laufenden halten. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und danken Ihnen für Ihre Geduld.

Read Guestline's official incident report ↗

What our independent monitoring saw

Our checks of Guestline's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageUpsun (Platform.sh)Nov 5, 2026, 08:19 UTC

  Partial Outage on fr-3.platform.sh

• Partial outageActiveCampaignNov 5, 2026, 12:51 UTC

  Landing Pages for customers in EU experiencing outage.

• Major outageResyNov 5, 2026, 14:38 UTC

  Service Disruption

• Partial outageSourceHutNov 5, 2026, 15:00 UTC

  git.sr.ht under high load

• Partial outageGorgiasNov 5, 2026, 15:21 UTC

  Delay in processing of instagram and facebook messages and other events

Guestline's overall reliability

Full Guestline reliability report and live status → · Most reliable Guestline alternatives →