Outage report · Partial outage
Grafana Cloud outage on Nov 2, 2026
IRM Unable to Voice Call Brazil Numbers
What happened
Grafana Cloud reported a partial outage starting Nov 2, 2026, 00:36 UTC, affecting Incident Management and Response (IRM). The incident is still open on the vendor's status page.
- Grafana Cloud had reported 15 other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Grafana Cloud
We are currently investigating an issue impacting Voice calls to Brazil for IRM. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or SMS as notifications.
What our independent monitoring saw
Our checks of Grafana Cloud's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Grafana Cloud's overall reliability
Grafana Cloud has a reliability score of 33.1/100, with 96.93% effective uptime and 64 incidents over the last 90 days.
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