Outage report · Partial outage

Grafana Cloud outage on Nov 2, 2026

IRM Unable to Voice Call Brazil Numbers

SeverityPartial outage
StartedNov 2, 2026, 00:36UTC
StatusOngoing
Duration5h 8m so far

What happened

Grafana Cloud reported a partial outage starting Nov 2, 2026, 00:36 UTC, affecting Incident Management and Response (IRM). The incident is still open on the vendor's status page.

  • Grafana Cloud had reported 15 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Grafana Cloud

We are currently investigating an issue impacting Voice calls to Brazil for IRM. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or SMS as notifications.

Read Grafana Cloud's official incident report ↗

What our independent monitoring saw

Our checks of Grafana Cloud's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Grafana Cloud's overall reliability

33.1/100

Grafana Cloud has a reliability score of 33.1/100, with 96.93% effective uptime and 64 incidents over the last 90 days.

Visit Grafana Cloud ↗

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