Heap outage on Oct 2, 2026

What happened

Heap reported a partial outage starting Oct 2, 2026, 21:49 UTC, affecting Integrations - Sources. The incident is still open on the vendor's status page.

• It was the longest significant outage Heap reported in the 12 months up to it.
• Heap had reported 2 other partial or major outages in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Heap

We are continuing to work on a fix for this issue.

Read Heap's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Heap started after this incident, so this report is based on Heap's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageMewsOct 2, 2026, 12:48 UTC

  Downgraded Performance - Connector API - kiosks, printers, integrations are affected

• Partial outageLastPassOct 2, 2026, 14:17 UTC

  LastPass - Purchase Provisioning Delays

• Major outageProton DriveOct 2, 2026, 14:54 UTC

  MacOS Certification Errors on the Proton Meet & Proton Mail apps

• Partial outageTelesignOct 3, 2026, 01:14 UTC

  Outage Moldova (MD) - IDC Interdnestrcom (259/03;60)

• Partial outageOVHcloud Public CloudOct 3, 2026, 03:06 UTC

  [GRA][Storage] - Object Storage S3 incident notification

• Major outageFly.ioOct 3, 2026, 08:01 UTC

  Partial outage in AMS

Heap's overall reliability

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