Outage report · Partial outage
Intercom outage on Nov 6, 2026
Elevated errors and latencies in the European hosting region.
What happened
Intercom reported a partial outage starting Nov 6, 2026, 15:36 UTC. The incident is still open on the vendor's status page.
- It was the 3rd longest of 3 significant outages Intercom reported in the 12 months up to it.
- Intercom had reported 3 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Intercom
Our team is aware of the issue and are currently investigating. We will update you here when we have more information.
What our independent monitoring saw
Our checks of Intercom's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Intercom's overall reliability
Intercom has a reliability score of 83.3/100, with 99.91% effective uptime and 9 incidents over the last 90 days.
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