Alternatives

Most reliable Intercom alternatives (2026)

Intercom has a reliability score of 87.9/100 with 99.92% uptime over the last 90 days. Here is how every alternative we track compares, ranked by reliability.

Help Desk Software alternatives to Intercom

AlternativeScoreUptimeIncidentsAvg resolvevs Intercom
Hiver#1 help desk platform98.999.99%18m11.0 pts more reliable
HubSpot Service Hub#2 help desk platform96.9100%8—9.0 pts more reliable
Kustomer#3 help desk platform96.799.99%323m8.8 pts more reliable
Tidio#4 help desk platform95.799.98%11h 54m7.8 pts more reliable
HappyFox#5 help desk platform89.2100%1—1.3 pts more reliable
LiveAgent#6 help desk platform89.2100%1—1.3 pts more reliable
Help Scout#7 help desk platform89.299.91%62h1.3 pts more reliable
Front#9 help desk platform87.499.89%71h 51m0.5 pts less reliable
Gladly#10 help desk platform74.999.65%73h 58m13.0 pts less reliable
Freshdesk#11 help desk platform61.899.42%194h 22m26.1 pts less reliable
Zendesk#12 help desk platform51.798.85%137h 47m36.2 pts less reliable
Gorgias#13 help desk platform43.097.97%195h 35m44.9 pts less reliable