Live status & reliability report
LiveAgent status, outages & reliability
LiveAgent is a help desk with ticketing, live chat, call center and social media support, made by Quality Unit in Bratislava, Slovakia.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days LiveAgent had 100% effective uptime across 1 status page incident.
Is LiveAgent down right now?
No, LiveAgent is up and running.
- LiveAgent's status page reports all systems operational. Checked .
- All 3 LiveAgent pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about LiveAgent's reliability
- Over the past 12 months, LiveAgent published 5 incidents on its status page, 1 of them partial or major outages.
- LiveAgent reported 1 incident in the last 90 days, down from 4 in the 90 days before.
- LiveAgent's 90-day uptime of 100% is above the average for help desk platforms (99.66%).
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of LiveAgent's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
LiveAgent incident history (last 90 days)
- Degraded performanceOct 21, 2026 · resolved (duration not published)
PHP vulnerabilities CVE-2026-109618 / CVE-2026-109619 (PHP2Shell)
- MaintenanceSep 1, 2026 · resolved (duration not published)
Source: LiveAgent status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public LiveAgent pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Sign-in page | Up | 100% | 164 ms |
| Homepage | Up | 100% | 203 ms |
| Support portal | Up | 100% | 587 ms |
How LiveAgent compares
LiveAgent status FAQ
Is LiveAgent down right now?
No, LiveAgent is up and running. LiveAgent's status page currently reports all systems operational, and all 3 of the LiveAgent pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is LiveAgent?
LiveAgent has a reliability score of 89.2 out of 100, ranking #6 of 13 help desk platforms. Over the last 90 days it had 100% effective uptime.
How often does LiveAgent have outages?
LiveAgent published 1 incident on its status page in the last 90 days (0 partial or major outages) and 5 in the past 12 months.
Does LiveAgent have a status page?
Yes. LiveAgent's official status page is status.liveagent.com. We read it every five minutes and keep its full incident history.