Outage report · Major outage

Jira outage on Apr 8, 2026

Multiple products impacted by search failures

SeverityMajor outage

StartedApr 8, 2026, 05:41UTC

ResolvedApr 8, 2026, 11:43UTC

Duration6h 2m

What happened

Jira reported a major outage starting Apr 8, 2026, 05:41 UTC, affecting Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile and 3 more. It was marked resolved at Apr 8, 2026, 11:43 UTC.

The incident lasted 6h 2m from first report to resolution.
Jira had reported 6 other partial or major outages in the 90 days before it.
5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Jira

### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo Dev, Loom, Guard Standard, Customer Service Management and Atlassian Administration. A configuration change increased the resources reserved for a core system component that runs on nodes in our compute platform. On a subset of clusters configured for high‑density workloads, the increased reservations exceeded available node capacity interrupting search and related experiences for affected customers. The root cause was identified and a rollback was merged at 05:42 UTC with some systems seeing recovery by 07:33 UTC**.** Core search functionality was restored approximately by 08:55 UTC, and full downstream recovery completed by 12:09 UTC. ### **IMPACT** During the impact period, some customers experienced outages or degradation in search across Jira, Confluence, Jira S

Read Jira's official incident report ↗