Outage report · Partial outage

Google Workspace outage on Apr 8, 2026

Customers may experience delays in receiving and sending emails.

SeverityPartial outage

StartedApr 8, 2026, 13:30UTC

ResolvedApr 8, 2026, 21:40UTC

Duration8h 10m

What happened

Google Workspace reported a partial outage starting Apr 8, 2026, 13:30 UTC, affecting Gmail. It was marked resolved at Apr 8, 2026, 21:40 UTC.

The incident lasted 8h 10m from first report to resolution.
Google Workspace had reported 1 other partial or major outage in the 90 days before it.
9 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Google Workspace

# Incident Report ## Summary On Wednesday, 08 April 2026, Gmail customers may have experienced delays/failures when sending or receiving emails. The impact lasted for a duration of 8 hours, 10 minutes. The issue primarily affected the delivery of messages to external recipient domains, where impacted users observed delays or received failure messages when sending emails. To our customers whose communications were impacted during this disruption, we sincerely apologize. This is not the level of quality and reliability we strive to offer you, and we are taking immediate steps to improve the platform’s performance and availability. ## Root Cause The root cause was identified as increased connection errors to external mail services hosted by a specific 3rd party provider. ## Remediation and Prevention The issue was detected by our engineering team through internal alerts. Engineering teams immediately started an investigation and took the following steps to contain the impact: **External M

Read Google Workspace's official incident report ↗