Live status & reliability report

Jumio status, outages & reliability

#6 of 13 identity verification providersOperational

Jumio provides document, selfie and liveness-based identity verification plus AML screening through APIs and SDKs, run from US, EU and Singapore data centres.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Jumio had 99.85% effective uptime across 7 status page incidents (1 partial or major outage), resolving them in 2h 36m on average.

84.5/100Reliability scoreVisit Jumio ↗

Is Jumio down right now?

No, Jumio is up and running.

  • Jumio's status page reports all systems operational. Checked .
  • All 3 Jumio pages we check are responding. Checked .

Official Jumio status page ↗

Uptime (90d)99.85%3h 11m weighted downtime
Incidents (90d)71.3 per 30 days
Major / partial outages1
Avg time to resolve2h 36m
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Aug 16, 2026: no incidentsAug 17, 2026: 100% uptime, 1 incident (Degraded performance)Aug 18, 2026 – Sep 1, 2026: no incidentsSep 2, 2026: 97.81% uptime, 1 incident (Major outage)Sep 3, 2026 – Sep 29, 2026: no incidentsSep 30, 2026: 100% uptime, 1 incident (Degraded performance)Oct 1, 2026: 97.95% uptime, 2 incidents (Degraded performance)Oct 2, 2026: 93.52% uptime, 1 incident (Degraded performance)Oct 3, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 98.63% uptime, 1 incident (Degraded performance)Oct 21, 2026 – Oct 29, 2026: no incidentsOct 30, 2026: 98.80% uptime, 1 incident (Degraded performance)Oct 31, 2026 – Nov 1, 2026: no incidents
90 days ago99.852% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Jumio's reliability

  • Over the past 12 months, Jumio published 19 incidents on its status page, 2 of them partial or major outages.
  • Its longest outage on record in that time was “Service Instability for Identity Verification & Authentication - (US DC)” on May 9, 2026, which lasted 1h 46m.
  • The part of Jumio most often affected was Identity Verification Processing (10 of 19 incidents).
  • Jumio reported 7 incidents in the last 90 days, up from 5 in the 90 days before.
  • Incidents most often began on a Monday (5 of 19, UTC).
  • Jumio's 90-day uptime of 99.85% is above the average for identity verification providers (99.72%).
  • It resolves incidents more slowly than the typical identity verification provider: 2h 36m on average, against a median of 2h 7m.

Score breakdown

Uptime · 40% weight
85
99.853% effective uptime
Incident frequency · 20% weight
72
1.33 weighted incidents per 30 days
Time to resolve · 20% weight
81
2h 36m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

01234Dec1 degraded performance incident1Jan ’26Feb1 degraded performance incident1 informational incident2Mar3 degraded performance incidents3Apr1 partial outage incident2 informational incidents3May1 informational incident1Jun1 degraded performance incident1Jul1 degraded performance incident1Aug1 major outage incident1 degraded performance incident2Sep4 degraded performance incidents4OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Jumio's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Jumio incident history (last 90 days)

Source: Jumio status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public Jumio pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
HomepageUp 100%618 ms
Customer portal (US)Up 100%113 ms
DocumentationUp 100%146 ms

How Jumio compares

Jumio vs Stripe Identity

99.85% vs 99.99% uptime

Jumio vs iDenfy

99.85% vs 99.99% uptime

Jumio vs Didit

99.85% vs 99.95% uptime

Jumio vs Onfido (Entrust)

99.85% vs 99.93% uptime

Jumio vs Veriff

99.85% vs 99.89% uptime

Jumio vs Incode

99.85% vs 99.83% uptime

Most reliable Jumio alternatives →

Jumio status FAQ

Is Jumio down right now?

No, Jumio is up and running. Jumio's status page currently reports all systems operational, and all 3 of the Jumio pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Jumio?

Jumio has a reliability score of 84.5 out of 100, ranking #6 of 13 identity verification providers. Over the last 90 days it had 99.85% effective uptime.

How often does Jumio have outages?

Jumio published 7 incidents on its status page in the last 90 days (1 partial or major outage) and 19 in the past 12 months.

How long do Jumio outages last?

Jumio resolves incidents in 2h 36m on average. Its longest outage in the past year lasted 1h 46m, on May 9, 2026.

Does Jumio have a status page?

Yes. Jumio's official status page is monitor.jumio.com. We read it every five minutes and keep its full incident history.