Outage report · Major outage

Nextiva outage on Jun 12, 2025

Nextiva Contact Center Latency

SeverityMajor outage
StartedJun 12, 2025, 18:52UTC
ResolvedJun 12, 2025, 21:49UTC
Duration2h 57m

What happened

Nextiva reported a major outage starting Jun 12, 2025, 18:52 UTC, affecting Nextiva Contact Center. It was marked resolved at Jun 12, 2025, 21:49 UTC.

  • The incident lasted 2h 57m from first report to resolution.
  • Nextiva had reported 5 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Nextiva

This incident has been resolved

Read Nextiva's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Nextiva started after this incident, so this report is based on Nextiva's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Nextiva's overall reliability

66.1/100

Nextiva has a reliability score of 66.1/100, with 99.37% effective uptime and 8 incidents over the last 90 days.

Visit Nextiva ↗

Full Nextiva reliability report and live status → · Most reliable Nextiva alternatives →