Nextiva outage on May 13, 2025

What happened

Nextiva reported a major outage starting May 13, 2025, 14:58 UTC, affecting NextOS Platform. It was marked resolved at May 13, 2025, 16:05 UTC.

• The incident lasted 1h 7m from first report to resolution.
• Nextiva had reported 1 other partial or major outage in the 90 days before it.
• 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Nextiva

This incident has been resolved.

Read Nextiva's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Nextiva started after this incident, so this report is based on Nextiva's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageMeevoMay 13, 2025, 13:25 UTC

  MeevoPay: Funding Delay

• Major outageDaySmart SalonMay 13, 2025, 18:10 UTC

  Application is Down

• Partial outageOnceHubMay 13, 2025, 18:16 UTC

  We have detected an issue where users may intermittently see a “Page not found” error when accessing Booking Hub links.

• Partial outageWhen I WorkMay 13, 2025, 19:27 UTC

  Partial Web Outage

• Major outagePractice BetterMay 13, 2025, 20:35 UTC

  Claim.MD Disruption

Nextiva's overall reliability

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