Practice Better outage on May 13, 2025

What happened

Practice Better reported a major outage starting May 13, 2025, 20:35 UTC, affecting Claim.MD. It was marked resolved at May 14, 2025, 00:48 UTC.

• The incident lasted 4h 13m from first report to resolution.
• It was the 3rd longest of 7 significant outages Practice Better reported in the 12 months up to it.
• Practice Better had reported 2 other partial or major outages in the 90 days before it.
• 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Practice Better

This incident has been resolved.

Read Practice Better's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Practice Better started after this incident, so this report is based on Practice Better's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageMeevoMay 13, 2025, 13:25 UTC

  MeevoPay: Funding Delay

• Major outageNextivaMay 13, 2025, 14:58 UTC

  NextOS Portal Login Errors

• Major outageDaySmart SalonMay 13, 2025, 18:10 UTC

  Application is Down

• Partial outageOnceHubMay 13, 2025, 18:16 UTC

  We have detected an issue where users may intermittently see a “Page not found” error when accessing Booking Hub links.

• Partial outageWhen I WorkMay 13, 2025, 19:27 UTC

  Partial Web Outage

Practice Better's overall reliability

Full Practice Better reliability report and live status → · Most reliable Practice Better alternatives →