Outage report · Major outage
Onfido (Entrust) outage on Apr 21, 2026
QES tasks degraded performance
What happened
Onfido (Entrust) reported a major outage starting Apr 21, 2026, 14:28 UTC, affecting QES. It was marked resolved at Apr 21, 2026, 17:12 UTC.
- The incident lasted 2h 45m from first report to resolution.
- Onfido (Entrust) had reported 3 other partial or major outages in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Onfido (Entrust)
QES is operational again.
What our independent monitoring saw
Our independent monitoring of Onfido (Entrust) started after this incident, so this report is based on Onfido (Entrust)'s status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Onfido (Entrust)'s overall reliability
Onfido (Entrust) has a reliability score of 88.7/100, with 99.93% effective uptime and 9 incidents over the last 90 days.
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