Outage report · Partial outage
Onfido (Entrust) outage on Feb 3, 2026
QES tasks partial outage
What happened
Onfido (Entrust) reported a partial outage starting Feb 3, 2026, 10:42 UTC, affecting QES. It was marked resolved at Feb 3, 2026, 13:16 UTC.
- The incident lasted 2h 34m from first report to resolution.
- Onfido (Entrust) had reported 9 other partial or major outages in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Onfido (Entrust)
We can confirm the error stopped and services are stable and operational.
What our independent monitoring saw
Our independent monitoring of Onfido (Entrust) started after this incident, so this report is based on Onfido (Entrust)'s status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Onfido (Entrust)'s overall reliability
Onfido (Entrust) has a reliability score of 88.7/100, with 99.93% effective uptime and 9 incidents over the last 90 days.
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