Recharge outage on Dec 16, 2025

What happened

Recharge reported a major outage starting Dec 16, 2025, 22:11 UTC, affecting Recharge API, Recharge Customer Portal, Recharge Merchant Portal. It was marked resolved at Dec 16, 2025, 23:44 UTC.

• The incident lasted 1h 33m from first report to resolution.
• Recharge had reported 1 other partial or major outage in the 90 days before it.
• 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Recharge

This has been resolved.

Read Recharge's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Recharge started after this incident, so this report is based on Recharge's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageBigChangeDec 16, 2025, 10:24 UTC

  Issue with Snowflake

• Partial outageSquarespaceDec 16, 2025, 15:35 UTC

  Non-English Template Front Sites

• Major outageGustoDec 16, 2025, 18:16 UTC

  We are aware that customers may be experiencing issues when accessing Gusto.

• Major outageRipplingDec 16, 2025, 18:47 UTC

  General service degradation

Recharge's overall reliability

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