Outage report · Major outage
Gusto outage on Dec 16, 2025
We are aware that customers may be experiencing issues when accessing Gusto.
What happened
Gusto reported a major outage starting Dec 16, 2025, 18:16 UTC, affecting Gusto.com website, Payroll, Benefits, HR, Gusto Mobile, API. It was marked resolved at Dec 16, 2025, 20:57 UTC.
- The incident lasted 2h 40m from first report to resolution.
- It was the longest significant outage Gusto reported in the 12 months up to it.
- Gusto had reported 2 other partial or major outages in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Gusto
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Gusto started after this incident, so this report is based on Gusto's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Gusto's overall reliability
Gusto has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
Visit Gusto ↗Full Gusto reliability report and live status → · Most reliable Gusto alternatives →
Get Gusto outage alerts
We'll email you when Gusto reports a partial or major outage, and when it's fixed. Free, and you can stop any time.