Outage report · Partial outage

Twilio Segment outage on Dec 16, 2025

Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage

SeverityPartial outage
StartedDec 16, 2025, 06:37UTC
ResolvedDec 16, 2025, 16:55UTC
Duration10h 18m

What happened

Twilio Segment reported a partial outage starting Dec 16, 2025, 06:37 UTC, affecting Warehouse Destinations (US), Reverse ETL (EU), Linked Events (EU), Linked Audiences (US), Warehouse Destinations (EU), Reverse ETL (US), Linked Events (US), Linked Audiences (EU). It was marked resolved at Dec 16, 2025, 16:55 UTC.

  • The incident lasted 10h 18m from first report to resolution.
  • It was the longest significant outage Twilio Segment reported in the 12 months up to it.
  • Twilio Segment had reported 1 other partial or major outage in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Twilio Segment

This incident has been resolved.

Read Twilio Segment's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Twilio Segment started after this incident, so this report is based on Twilio Segment's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Twilio Segment's overall reliability

60.5/100

Twilio Segment has a reliability score of 60.5/100, with 99.35% effective uptime and 10 incidents over the last 90 days.

Visit Twilio Segment ↗

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