Vonage Business Communications outage on Jan 21, 2026

What happened

Vonage Business Communications reported a partial outage starting Jan 21, 2026, 15:19 UTC, affecting SMS & Messaging. It was marked resolved at Jan 26, 2026, 14:25 UTC.

• The incident lasted 4d 23h from first report to resolution.
• It was the longest significant outage Vonage Business Communications reported in the 12 months up to it.
• Vonage Business Communications had reported no other partial or major outages in the 90 days before it.
• 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Vonage Business Communications

Vonage services are fully restored following the interruption in SMS services. Thank you for your patience and understanding as we worked to restore services.

Read Vonage Business Communications's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Vonage Business Communications started after this incident, so this report is based on Vonage Business Communications's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageOnfido (Entrust)Jan 21, 2026, 11:05 UTC

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• Major outageSplunk Observability CloudJan 21, 2026, 12:48 UTC

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• Major outageExpensifyJan 21, 2026, 17:00 UTC

  Site outage

• Partial outageCloudTalkJan 21, 2026, 17:44 UTC

  Agent Statuses Are Not Updating Resulting in Inbound Calls Not Ringing

Vonage Business Communications's overall reliability

Full Vonage Business Communications reliability report and live status → · Most reliable Vonage Business Communications alternatives →