Expensify outage on Jan 21, 2026

What happened

Expensify reported a major outage starting Jan 21, 2026, 17:00 UTC, affecting Expensify Website And Mobile App, Integration APIs. It was marked resolved at Jan 21, 2026, 22:01 UTC.

• The incident lasted 5h 1m from first report to resolution.
• Expensify had reported 3 other partial or major outages in the 90 days before it.
• 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Expensify

This incident has been resolved.

Read Expensify's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Expensify started after this incident, so this report is based on Expensify's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageOnfido (Entrust)Jan 21, 2026, 11:05 UTC

  Document Reports not being processed in US

• Major outageSplunk Observability CloudJan 21, 2026, 12:48 UTC

  Charts not Loading

• Partial outageVonage Business CommunicationsJan 21, 2026, 15:19 UTC

  SMS Issue - Unable to send SMS

• Partial outageCloudTalkJan 21, 2026, 17:44 UTC

  Agent Statuses Are Not Updating Resulting in Inbound Calls Not Ringing

Expensify's overall reliability

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