Outage report · Partial outage

Vonage Business Communications outage on Sep 12, 2023

VBC Admin Portal Issues

SeverityPartial outage
StartedSep 12, 2023, 14:32UTC
ResolvedSep 12, 2023, 18:00UTC
Duration3h 28m

What happened

Vonage Business Communications reported a partial outage starting Sep 12, 2023, 14:32 UTC, affecting Admin Portal, Desktop App, Mobile App (Android™), Mobile App (iOS), Vonage Meetings. It was marked resolved at Sep 12, 2023, 18:00 UTC.

  • The incident lasted 3h 28m from first report to resolution.
  • Vonage Business Communications had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Vonage Business Communications

We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.

Read Vonage Business Communications's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Vonage Business Communications started after this incident, so this report is based on Vonage Business Communications's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Vonage Business Communications's overall reliability

66.3/100

Vonage Business Communications has a reliability score of 66.3/100, with 99.72% effective uptime and 3 incidents over the last 90 days.

Visit Vonage Business Communications ↗

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