Outage report · Major outage
Zettle by PayPal outage on Aug 13, 2025
Issue with Receipt Generation in Sweden
What happened
Zettle by PayPal reported a major outage starting Aug 13, 2025, 13:52 UTC, affecting Sweden. It was marked resolved at Aug 13, 2025, 14:23 UTC.
- The incident lasted 31m from first report to resolution.
- Zettle by PayPal had reported 12 other partial or major outages in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Zettle by PayPal
This incident has been resolved. Some merchants using cash register-integrated setups were temporarily unable to generate receipts between 02:38 – 03:07 CEST.
What our independent monitoring saw
Our independent monitoring of Zettle by PayPal started after this incident, so this report is based on Zettle by PayPal's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Zettle by PayPal's overall reliability
Zettle by PayPal has a reliability score of 78.1/100, with 99.82% effective uptime and 2 incidents over the last 90 days.
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