KYC & Identity Verification · reliability comparison
Alloy vs IDnow: which is more reliable? (2026)
Alloy is more reliable than IDnow, scoring 79.5 vs 53.9 out of 100. Over the last 90 days Alloy reported 8 incidents and IDnow reported 4, with effective uptime of 99.74% and 98.46% respectively. Alloy resolves incidents faster on average (2h 51m).
Data updated Nov 1, 2026 · How we score
| Metric | Alloy | IDnow |
|---|---|---|
| Reliability score | 79.5 | 53.9 |
| Rank (identity verification providers) | #8 | #13 |
| Uptime (90 days) | 99.74% | 98.46% |
| Incidents (90 days) | 8 | 4 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 2h 51m | 11h 33m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Alloy and IDnow differ
- Alloy reported 2× as many incidents as IDnow over the last 90 days (8 vs 4).
- Alloy had 2 partial or major outages, compared with 1 for IDnow.
- Alloy fixes problems faster: 2h 51m on average, against 11h 33m for IDnow (4.1× quicker).
- Alloy's longest outage on record lasted 21h 48m (Jul 21, 2026); IDnow's lasted 1d 8h (Aug 9, 2026).
90-day uptime
Alloy
IDnow
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alloy incidents
- InformationalOct 22, 2026 · resolved in 5d 2h
Security Advisory Notice: Alloy Unaffected by Reported PHP Vulnerabilities
- Degraded performanceOct 9, 2026 · resolved in 1h 52m
Affected: Customer Dashboard
- Partial outageSep 10, 2026 · resolved in 4h 39m
Socure DocV is failing to complete for multiple clientsofficial update ↗
Affected: SDK
- InformationalSep 9, 2026 · resolved in <1m
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Affected: Customer Dashboard
- Degraded performanceSep 4, 2026 · resolved in 44m
- InformationalAug 27, 2026 · resolved in <1m
Recent IDnow incidents
- InformationalOct 26, 2026 · resolved in 57m
Affected: VideoIdent, eID, AutoIdent, AutoIdent QES, POS, eSign +2 more
- MaintenanceOct 8, 2026 · ongoing
Affected: VideoIdent, AutoIdent, AutoIdent QES, eSign, Subscribe to SDK notifications
- Degraded performanceSep 16, 2026 · resolved in 23m
[IDCheck.io/PVID/Check'n'Sign] Degraded Performance
Affected: Check'nSign.io, IDCheck.io, IDCheck.io PVID
- Degraded performanceAug 16, 2026 · resolved in 1h 23m
Degraded Performance of eSign with QTSP
Affected: AutoIdent QES, eSign, InstantSign, eSign Wallet
- Major outageAug 9, 2026 · resolved in 1d 8h
[Advanced Signature] Service Disruptionofficial update ↗
Affected: Check'nSign.io
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →