KYC & Identity Verification · reliability comparison
Alloy vs Socure: which is more reliable? (2026)
Alloy is more reliable than Socure, scoring 79.5 vs 73.5 out of 100. Over the last 90 days Alloy reported 8 incidents and Socure reported 18, with effective uptime of 99.74% and 99.71% respectively. Alloy resolves incidents faster on average (2h 51m).
Data updated Nov 1, 2026 · How we score
| Metric | Alloy | Socure |
|---|---|---|
| Reliability score | 79.5 | 73.5 |
| Rank (identity verification providers) | #8 | #11 |
| Uptime (90 days) | 99.74% | 99.71% |
| Incidents (90 days) | 8 | 18 |
| Partial / major outages | 2 | 3 |
| Avg time to resolve | 2h 51m | 2h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Alloy and Socure differ
- Socure reported 2.3× as many incidents as Alloy over the last 90 days (18 vs 8).
- Socure had 3 partial or major outages, compared with 2 for Alloy.
- Alloy's longest outage on record lasted 21h 48m (Jul 21, 2026); Socure's lasted 1h 47m (Jun 9, 2026).
90-day uptime
Alloy
Socure
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alloy incidents
- InformationalOct 22, 2026 · resolved in 5d 2h
Security Advisory Notice: Alloy Unaffected by Reported PHP Vulnerabilities
- Degraded performanceOct 9, 2026 · resolved in 1h 52m
Affected: Customer Dashboard
- Partial outageSep 10, 2026 · resolved in 4h 39m
Socure DocV is failing to complete for multiple clients
Affected: SDK
- InformationalSep 9, 2026 · resolved in <1m
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Affected: Customer Dashboard
- Degraded performanceSep 4, 2026 · resolved in 44m
- InformationalAug 27, 2026 · resolved in <1m
Recent Socure incidents
- Degraded performanceOct 23, 2026 · resolved in 12m
[SEV3] eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 19, 2026 · resolved in 6h 54m
[SEV3] Intermittent Latency in Dashboard For DocV Image Display and Download
Affected: Predictive DocV, Predictive DocV
- InformationalOct 18, 2026 · resolved in <1m
RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 16, 2026 · resolved in 5h 51m
[Sev3] Elevated error rate for RiskOS Evaluation APIs
Affected: RiskOS
- Major outageOct 16, 2026 · resolved in <1m
RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors
Affected: Global Watchlist Screening with Monitoring, Sigma Identity Fraud, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, Watchlist Premier +4 more
- Major outageOct 15, 2026 · resolved in 29m
[SEV 1] Outage Resulting in 5xx Errors
Affected: Sigma Identity Fraud, Global Watchlist Screening with Monitoring, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, KYC +4 more
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →