Live status & reliability report
Socure status, outages & reliability
Socure is a US identity verification and fraud-prevention company offering KYC, document verification, watchlist screening and its RiskOS decisioning platform.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Socure had 99.71% effective uptime across 18 status page incidents (3 partial or major outages), resolving them in 2h 56m on average.
Is Socure down right now?
No, Socure is up and running.
- Socure's status page reports all systems operational. Checked .
- All 3 Socure pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Socure's reliability
- Since Jan 30, 2026, the earliest date its published history covers, Socure published 49 incidents on its status page, 10 of them partial or major outages.
- Its longest outage on record in that time was “RiskOS Service Outage” on Jun 9, 2026, which lasted 1h 47m.
- The part of Socure most often affected was Predictive DocV (13 of 49 incidents).
- Socure reported 18 incidents in the last 90 days, up from 17 in the 90 days before.
- Socure's 90-day uptime of 99.71% is below the average for identity verification providers (99.72%).
- It resolves incidents more slowly than the typical identity verification provider: 2h 56m on average, against a median of 2h 7m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Socure's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Socure incident history (last 90 days)
- Degraded performanceOct 23, 2026 · resolved in 12m
[SEV3] eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 19, 2026 · resolved in 6h 54m
[SEV3] Intermittent Latency in Dashboard For DocV Image Display and Download
Affected: Predictive DocV, Predictive DocV
- InformationalOct 18, 2026 · resolved in <1m
RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 16, 2026 · resolved in 5h 51m
[Sev3] Elevated error rate for RiskOS Evaluation APIs
Affected: RiskOS
- Major outageOct 16, 2026 · resolved in <1m
RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors
Affected: Global Watchlist Screening with Monitoring, Sigma Identity Fraud, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, Watchlist Premier +4 more
- Major outageOct 15, 2026 · resolved in 29m
[SEV 1] Outage Resulting in 5xx Errors
Affected: Sigma Identity Fraud, Global Watchlist Screening with Monitoring, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, KYC +4 more
- Degraded performanceOct 15, 2026 · resolved in 1h 7m
[SEV3] - eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Partial outageOct 9, 2026 · resolved in <1m
RETROACTIVE: Watchlist Module Latency
Affected: Watchlist Plus, Watchlist Premier
- Degraded performanceSep 22, 2026 · resolved in 1h 43m
[Sev3] Delayed Case Updates in the Case Management UI
Affected: RiskOS
- InformationalSep 21, 2026 · resolved in <1m
RETROACTIVE: [Sev3] RiskOS Webhook Replay
Affected: RiskOS
- Degraded performanceSep 16, 2026 · resolved in 14m
[SEV3] Batch processing delays on the dashboard
Affected: Admin Dashboard
- Degraded performanceSep 16, 2026 · resolved in 34m
[Sev3] Increased Latency with Sigma Fraud and Synthetic
Affected: Sigma Identity Fraud, Sigma Identity Fraud, Sigma Synthetic Fraud, Sigma Synthetic Fraud
- InformationalSep 10, 2026 · resolved in <1m
RETROACTIVE: [SEV3] - Minimal 5xx errors in Production
Affected: Sigma Identity Fraud, Sigma Identity Fraud, Sigma Synthetic Fraud, Sigma Synthetic Fraud, KYC, KYC +32 more
- InformationalSep 9, 2026 · resolved in <1m
RETROACTIVE: [Sev3] Elevated 5XX errors for Fraud, KYC, Watchlist
Affected: Sigma Identity Fraud, Global Watchlist Screening with Monitoring, KYC
- InformationalSep 8, 2026 · resolved in 46m
[SEV3] Impact on DocV and Watchlist monitoring events
Affected: Global Watchlist Screening with Monitoring, Predictive DocV, Predictive DocV
- Degraded performanceSep 2, 2026 · resolved in 20h 47m
eCBSV Transaction Failure due to high latency
Affected: eCBSV, eCBSV
- Degraded performanceAug 10, 2026 · resolved in 22m
[SEV3] Observed ID+ WL transactions failures due to latency
Affected: Global Watchlist Screening with Monitoring, Watchlist Plus, Watchlist Premier
- Degraded performanceAug 4, 2026 · resolved in <1m
Source: Socure status page · last checked
Our independent monitoring
We check these public Socure pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| API health | Up | 100% | 407 ms |
| Admin dashboard | Up | 100% | 458 ms |
| RiskOS | Up | 100% | 171 ms |
How Socure compares
Socure status FAQ
Is Socure down right now?
No, Socure is up and running. Socure's status page currently reports all systems operational, and all 3 of the Socure pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Socure?
Socure has a reliability score of 73.5 out of 100, ranking #11 of 13 identity verification providers. Over the last 90 days it had 99.71% effective uptime.
How often does Socure have outages?
Socure published 18 incidents on its status page in the last 90 days (3 partial or major outages) and 49 in the past 12 months.
How long do Socure outages last?
Socure resolves incidents in 2h 56m on average. Its longest outage in the past year lasted 1h 47m, on Jun 9, 2026.
Does Socure have a status page?
Yes. Socure's official status page is status.socure.com. We read it every five minutes and keep its full incident history.