KYC & Identity Verification · reliability comparison
Socure vs Veriff: which is more reliable? (2026)
Veriff is more reliable than Socure, scoring 87.0 vs 73.5 out of 100. Over the last 90 days Socure reported 18 incidents and Veriff reported 9, with effective uptime of 99.71% and 99.89% respectively. Veriff resolves incidents faster on average (2h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | Socure | Veriff |
|---|---|---|
| Reliability score | 73.5 | 87.0 |
| Rank (identity verification providers) | #11 | #5 |
| Uptime (90 days) | 99.71% | 99.89% |
| Incidents (90 days) | 18 | 9 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 2h 56m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Socure and Veriff differ
- Socure reported 2× as many incidents as Veriff over the last 90 days (18 vs 9).
- Socure had 3 partial or major outages, compared with 0 for Veriff.
- Veriff fixes problems faster: 2h 7m on average, against 2h 56m for Socure.
- Socure's longest outage on record lasted 1h 47m (Jun 9, 2026); Veriff's lasted 8h 13m (Jun 12, 2026).
90-day uptime
Socure
Veriff
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Socure incidents
- Degraded performanceOct 23, 2026 · resolved in 12m
[SEV3] eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 19, 2026 · resolved in 6h 54m
[SEV3] Intermittent Latency in Dashboard For DocV Image Display and Download
Affected: Predictive DocV, Predictive DocV
- InformationalOct 18, 2026 · resolved in <1m
RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 16, 2026 · resolved in 5h 51m
[Sev3] Elevated error rate for RiskOS Evaluation APIs
Affected: RiskOS
- Major outageOct 16, 2026 · resolved in <1m
RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors
Affected: Global Watchlist Screening with Monitoring, Sigma Identity Fraud, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, Watchlist Premier +4 more
- Major outageOct 15, 2026 · resolved in 29m
[SEV 1] Outage Resulting in 5xx Errors
Affected: Sigma Identity Fraud, Global Watchlist Screening with Monitoring, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, KYC +4 more
Recent Veriff incidents
- Degraded performanceOct 28, 2026 · resolved in 51m
Delayed decision for a subset of verification sessions
Affected: API, Verification Decisions
- Degraded performanceOct 27, 2026 · resolved in 38m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions
- InformationalOct 23, 2026 · resolved in <1m
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceOct 7, 2026 · resolved in <1m
- Degraded performanceOct 1, 2026 · resolved in 2h 19m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceSep 3, 2026 · resolved in 8h 3m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →