KYC & Identity Verification · reliability comparison
Socure vs Stripe Identity: which is more reliable? (2026)
Stripe Identity is more reliable than Socure, scoring 96.5 vs 73.5 out of 100. Over the last 90 days Socure reported 18 incidents and Stripe Identity reported 4, with effective uptime of 99.71% and 99.99% respectively. Stripe Identity resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
| Metric | Socure | Stripe Identity |
|---|---|---|
| Reliability score | 73.5 | 96.5 |
| Rank (identity verification providers) | #11 | #1 |
| Uptime (90 days) | 99.71% | 99.99% |
| Incidents (90 days) | 18 | 4 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 2h 56m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Socure and Stripe Identity differ
- Socure reported 4.5× as many incidents as Stripe Identity over the last 90 days (18 vs 4).
- Socure had 3 partial or major outages, compared with 1 for Stripe Identity.
- Stripe Identity fixes problems faster: 19m on average, against 2h 56m for Socure (9.4× quicker).
- Socure's longest outage on record lasted 1h 47m (Jun 9, 2026); Stripe Identity's lasted 19m (Sep 27, 2026).
90-day uptime
Socure
Stripe Identity
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Socure incidents
- Degraded performanceOct 23, 2026 · resolved in 12m
[SEV3] eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 19, 2026 · resolved in 6h 54m
[SEV3] Intermittent Latency in Dashboard For DocV Image Display and Download
Affected: Predictive DocV, Predictive DocV
- InformationalOct 18, 2026 · resolved in <1m
RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 16, 2026 · resolved in 5h 51m
[Sev3] Elevated error rate for RiskOS Evaluation APIs
Affected: RiskOS
- Major outageOct 16, 2026 · resolved in <1m
RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors
Affected: Global Watchlist Screening with Monitoring, Sigma Identity Fraud, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, Watchlist Premier +4 more
- Major outageOct 15, 2026 · resolved in 29m
[SEV 1] Outage Resulting in 5xx Errors
Affected: Sigma Identity Fraud, Global Watchlist Screening with Monitoring, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, KYC +4 more
Recent Stripe Identity incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
Other identity verification providers to consider
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →